When submitting a support request, please help us provide a quick solution by providing detailed information. Remember that BRTT must be able to understand and reproduce your problem in order to solve it.
While in principle we can sometimes puzzle through partial information to recognize what's going wrong for you, in practice this can take a lot of time that slows down our response, plus we may not be identifying the same things that you are seeing in context.
In order to help you, we need:
In particular, it is not sufficient merely to cut-and-paste raw program output without any explanation of why you consider it problematic, then submit that snippet as the entirety of your support request.
To generate the requested snapshot(s), please use the most appropriate snapshot command for your situation:
Please include the resulting tarball from one or more of these commands along with the text of your support request.
Effective problem reports are often time consuming and difficult. Please consult the man pages bugs(5) and reporting(5) for some guidelines.